601-428-0205- ITGhostSM
Managed ServicesAn I.T. department without the department. - ITGateSM
Managed FirewallProtect your gateway to the world. - On-Site Repair
Cloud Services
- ITBackupSM
Cloud Backup + RestoreData in the cloud and off your mind. - Web Development
- Web Hosting
- Domain Registration
- Email Hosting
Storefront
Apple
THE SERVICE THAT NEVER SLEEPS
- 24x7 automated monitoring
- Automatic trouble ticket submission of detected issues
- Issues may be resolved before you know the issue exists!
24x7 monitoring of computer & network with auto trouble ticket submissions
Remote tools allow most issues to be quickly resolved with no on-site visit!
Always prioritized, front-of-line service for your computer issues
Response to most reported problems within 2 hours
Unlike an I.T. staff, there are no benefits to pay, no sick days or vacations
What Businesses Like
Yours Are Saying...
To be honest, I was skeptical that it would be cost effective to pay one fixed fee for total IT support. I am pleased to say, however, that the benefits of Burton's ITGhost Unlimited plan have exceeded my expectations.
Harold Munn
Vice President, Munn Enterprises, Inc.Some of the 'nuts & bolts'
Network Management
- Unlimited network connectivity support
- Router and VPN management
- Liaison for Internet Provider, Web Hosting, & tech vendors
- Problem Resolution Management
Server Management
- Unlimited Phone, Remote and On-site Support
- Service Availability Monitoring
- Microsoft Patch Management
- Event Log Monitoring and Maintenance
- Drive Space Monitoring
- Quarterly On-Site Maintenance
- User Account Administration
- Security Administration
- Microsoft Exchange Maintenance & Administration
- Backup Monitoring & Administration
- Problem Resolution Management
User Support
- Unlimited Phone, Remote, and On-Site Support Microsoft Application Support
- Desktop Optimization & Management
- Antivirus Software Management & Def. Updates
- Software Patch Management
- Problem Resolution Management
Optional Specialized Application Support
- Installation of Updates and Upgrades
- First Line Technical Support
- Liaison with Software Provider
- Problem Resolution Handling
- Planning and Consulting
Optional Phone System Support
- Adds, Moves, and Changes for Phones and Users
- First Line Tech Support
- Liaison with Phone Service Provider
- Problem Resolution Management
Optional Phone System Support Items
- Software Updates, Upgrades, and Patches
- Backup and Restore Planning and Execution
- Voice Mail System Management